Privacy policy
Last updated: 14-11-2025
FastRotator is committed to protecting your privacy and ensuring the security of your personal data. This Privacy Policy explains how we collect, use, store, and safeguard your information when you visit our website or interact with our forms.
By using our website, you agree to the practices described in this policy.
1. Data We Collect
We only collect personal data that you voluntarily provide through our website forms or when contacting us directly.
1.1. Contact Forms
When you request a quote, become a partner, or contact us, we may collect:
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Name
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Phone number
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Email address
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Company name (optional depending on form)
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Message or project details
1.2. Automatically Collected Data
When you browse our website, we may collect:
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IP address
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Browser type and version
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Device information
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Pages visited
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Time and date of visit
This data is collected through cookies and analytics tools (see Cookie Policy below).
1.3. CRM Integration (Bigin by Zoho CRM)
All form submissions are securely transferred to Bigin CRM, where your data is stored for follow-up and customer management.
Zoho’s privacy compliance ensures data protection under GDPR.
2. How We Use Your Data
We use your personal data to:
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Respond to inquiries and quote requests
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Provide customer support
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Process partnership requests
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Improve our website and user experience
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Send relevant information or updates (only with explicit consent)
We never sell or share your personal data with third parties for marketing purposes.
3. Legal Basis for Processing (GDPR)
We process your personal data under the following legal bases:
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Legitimate interest: responding to business inquiries
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Contract performance: preparing quotes or project proposals
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Consent: newsletter subscription or ongoing communication
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Compliance with legal obligations
4. Data Retention
We keep your personal data only for as long as necessary:
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Contact form entries: up to 24 months, unless a commercial relationship continues
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CRM data: according to our internal retention policies for customer records
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Analytics/cookies: duration based on cookie type (see below)
You may request deletion of your data at any time (see “Your Rights”).
5. Data Sharing
Your data may be shared only with:
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Bigin CRM (Zoho) – for secure management of leads
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Service providers strictly necessary for site functionality (e.g., hosting)
All providers meet GDPR requirements and treat your data confidentially.
We do not transfer your personal data outside the EU unless appropriate safeguards (e.g., SCCs) are in place.
6. Your Rights (GDPR)
You have the right to:
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Access your personal data
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Correct incorrect or incomplete data
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Request deletion (“right to be forgotten”)
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Restrict processing
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Object to processing
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Request data portability
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Withdraw consent at any time
To exercise your rights, contact us at:
📩 info@fastrotator.com
7. Security
We take strong security measures to protect your data, including:
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Encrypted data transmission (HTTPS)
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Secure CRM storage
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Access restricted to authorized personnel
However, no transmission over the internet is 100% secure. We continuously update our practices to ensure maximum protection.
Cookie Policy
Our website uses cookies to improve performance, analyze traffic, and personalize your experience.
1. What Are Cookies?
Cookies are small files stored on your device that help websites function properly and remember user preferences.
2. Types of Cookies We Use
✔ Essential Cookies
Required for website functionality (e.g., form submission, navigation).
Cannot be disabled.
✔ Analytics Cookies
Used to understand traffic and improve the website.
Tools used may include:
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Google Analytics (IP anonymized)
You can accept or decline these cookies through the cookie banner.
✔ Functionality Cookies
Improve user experience (e.g., remembering preferences).
3. Cookie Consent
When you first visit the site, a banner will ask you to:
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Accept all cookies
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Customize preferences
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Reject non-essential cookies
You can change preferences anytime.
4. How to Disable Cookies
You can disable cookies in your browser settings. Be aware that it may affect certain functionalities.
8. Contact Us
For questions regarding this Privacy Policy or data processing, contact:
📧 info@fastrotator.com
📍 FastRotator – Zona Industrial de Vagos, Portugal